How do I buy tickets?
Please note: we issue electronic tickets – you will not receive tickets in the post. Use our What’s On or Buy Tickets Now sections to browse our upcoming events and click through to our online box office, which is managed by We Got Tickets. If you are having any trouble buying tickets, please consult their FAQs page. Tickets must be bought online prior to the event and our events have limited capacities. In some cases, we may have returns available on the door, but this is by no means the case at every venue.
Who is eligible for concessionary tickets?
We welcome family groups. The classification of each film is clearly marked, so please use this as a guide as to whether it is suitable for your children. Please ensure that your children are accompanied by an adult at all times and ensure that they do not disturb other audience members during the screening.
Children aged 14 and under count as concessions and infants aged 3 and under can come for free!
In accordance with Parent and Baby screening guidelines, babies aged one year and under can come to a screening of any film with any classification.
Can I get a refund?
Unfortunately we cannot offer refunds on ticket purchases. You can, however, reallocate your tickets to someone else if you can no longer attend a screening you have bought tickets for.
Are there toilets?
Yes, there are toilets on site at each venue, including facilities for disabled audience members.
Will there be an intermission?
No, the film will run straight through. At most events there will be refreshments on sale throughout the film.
What if it rains?
In the event of wet weather, the screening will still go ahead – our events are a bit like a mini festival so keep this in mind when getting ready – please check the forecast in advance and come dressed accordingly! Remember to bring warm (maybe even waterproof!) clothing and a blanket if you wish, as it does get cool towards the end of a screening. Only in the case of extreme weather, such as dangerously high winds, will the screening be cancelled. Unfortunately we cannot give refunds. You can, however, reallocate your tickets to someone else.
What should I wear?
Bring warm clothes and blankets as it can get very cool towards the end of a screening.
What should I bring?
Is there parking?
Parking is available on site or nearby at most outdoor venues. In some cases, it may be advisable to use public transport. Please see specific venues for details.
Can I bring my own picnic?
At most outdoor venues you are free to bring some of your own food and drink. Alternatively, avoid the hassle and enjoy some of our delicious on-site catering instead, or do a bit of both! Alcohol is usually permitted but please drink responsibly… Please check specific event details for any special information about food and drink at the event you will be attending. For instance, glass must not be brought on site at any Royal Parks screenings. Please also remember to use the bins provided or take your litter home – thanks.
Is seating provided?
Not usually. You’re welcome to bring your own seats and chairs but please be aware that you may be asked to sit at the side or the back to avoid blocking other people’s view of the screen. At some venues, including the Royal Parks, deckchairs are available to hire. Please see specific venues for details.
Can I bring my dog?
Unfortunately we cannot admit dogs to our screenings, out of consideration for the comfort and enjoyment of all our audience members. We are looking into ways of putting on dog-friendly events in the future, though, because The Nomad loves dogs too, and besides – it would be a lot of fun.
Is smoking permitted?
Smoking is permitted at our outdoor events but please consider those around you and smoke away from the screening area. At some venues, we may ask you to smoke only in specific areas.
Is there parking?
Parking is not usually available at indoor venues, though on-street parking may be available nearby. For venues located in very busy areas, it may be advisable to use public transport. Please see specific venues for details.
Is seating provided?
Seating is usually provided. At certain venues, where seating is not provided, you may bring your own seats but please be aware that you may be asked to sit at the side or the back to avoid blocking other people’s view of the screen. Please see specific venues for details.
I may need some special assistance at an event. How can I arrange this?
Stewards are always available to assist disabled audience members as required. Please let us know of any requirements you may have in advance, by emailing email@example.com so we can welcome and assist you to the best of our ability. It is worth noting that our outdoor screenings tend to be on grass and sometimes across park land but our stewards can help you get across any rough ground if necessary.
I am a wheelchair user and will need to park as near to the site as possible. Can you advise on this?
We do our best to identify places close to our venues where our disable patrons can be dropped off and collected, though parking may not always be possible. At sites with parking, such as most English Heritage and National Trust properties, wheelchair users can be dropped close to the entrance and their car then be parked by a friend or steward [and vice versa at the end of the night]. Do email firstname.lastname@example.org so we can arrange things ahead of time.
Where should I position my wheelchair at outdoor screenings?
For our outdoor screenings, audience members often bring folding chairs, so please do position your wheelchair wherever you prefer – best to arrive a little early to find the best spot! What tends to happen naturally is that people on blankets sit towards the front and those with chairs further back.
Are screenings subtitled or audio looped for those with hearing loss?
Apart from foreign films, which are subtitled [except family-friendly animations], unfortunately we cannot offer subtitles on our films, as in our experience this can make the experience somewhat distracting for other audience members. Having looked into it, we have found that audio loops are unfortunately very expensive and complicated to put in place and as a relatively new business we cannot offer that at this time, though we have certainly not discounted this solution for the future. However, we are working on the possibility of sign-assisted screenings if there is sufficient demand – so please do get in touch email@example.com if you would be interested in this.
Will there be disabled toilets on site?
At all venues where we bring in toilets we provide a disabled toilet with a ramp. At venues with existing toilet facilities we check whether these include disabled facilities as a matter of course.
Can I bring my dog?
Guide Dogs and Hearing Dogs are welcome at our events. Get in touch with us at firstname.lastname@example.org if you are planning on coming to one of our events with your canine assistant!
We’re here to Help!
Was there a particular screening you were interested in? Once you have decided on a screening, drop us an email to email@example.com and we can answer any further queries you might have relating to that particular event. Please be assured that we always endeavour to put in place practical measures so that we can welcome anyone who wishes to attend one of our events.
Want The Nomad to visit your back garden, bowling alley, village green or funfair? Drop us a line at firstname.lastname@example.org with HIRING THE NOMAD in the subject line, along with details of the type and scale of the event you’d like to put on and we’ll get back to you with details.
Please use the discussion board below and we’ll get back to you as soon as we can.